Credit Karma is working to make financial progress possible for everyone. Data and analytics play a pivotal role in this mission and every part of our business – informing new product design, driving marketing efficiency, and powering the recommendations we personalize to each of our 140 million members. We’re looking for an experienced, senior quantitative executive to lead our analytics teams that perform the research and analysis that shapes corporate-level decision-making. You’ll work with executive leadership across the organization and get visibility into Credit Karma’s core strategies. 

What you will do:

• Lead, elevate, and scale a 60+ person high-performing team by introducing industry best practice and fostering a culture of growth.
• Collaborate with executives, business leaders, and cross-functional teams to align extensive data and analytics initiatives with overall business objectives.  These teams include product, marketing, business development, data science, and finance to drive data-driven decision-making.
• Product Insights: Enhance our product analytics approach to uncover deeper insights about our members. Analyze behavioral and experiment data to determine what resonates with them, using these insights to develop a more personalized product roadmap.
• Marketing Effectiveness: Employ advanced techniques to assess the effectiveness of our marketing investments. Identify growth opportunities within various segments and optimize our investment mix to capitalize on these areas.
• Drive Efficiency: Invest in technology and automation to enhance the effectiveness of our analysts’ work.
• Present findings and recommendations to internal partners, influencing company-wide strategy and business initiatives.
• Rigorously pressure test and strategize on analytics to optimize for member behavior and product performance, adjusting strategies as needed to create the best possible member experience.

What we are looking for:

• 15+ years of experience in a highly quantitative role, turning data into business insights with 5+ years in an executive role leading a large Analytics Organization.
• Prior experience effectively managing, scaling, motivating and developing a strong team in a dynamic and highly matrixed organization.
• Experience leading business and technology transformation, strategic planning, and driving implementation of transformative vision.
• Ability to clearly and effectively communicate complex analytical insights to both technical and non-technical audiences.
• Track record of successful leadership to drive results and proactively manage change in a complex and dynamic organizational, technological, and operating environment.
• Strong knowledge of technology stacks covering comprehensive data platforms and analytics platforms.
• Experience within the consumer tech industry, financial services, or technology experience is a strong plus.
• Bachelor’s degree, preferably in a field related to mathematics, statistics, analytics, data science, or a related field
• MS or PhD in Computer Science, Applied Math, Physics, Engineering, Statistics, Economics, or other quantitative fields

Benefits include:

• Medical and Dental Coverage
• Retirement Plan
• Commuter Benefits
• Wellness perks
• Paid Time Off (Vacation, Sick, Baby Bonding, Cultural Observance, & More)
• Education Perks
• Paid Gift Week in December

As Vice President, Marketing at Credit Karma, you will play a pivotal role in shaping and maintaining the brand’s identity.  This expansive role will oversee a mulit-disciplinary team including Brand, Creative, Product Marketing, and Product Research– all critical growth drivers across the business.  Through strategic leadership and innovative creative direction, this leader will drive the teams executing the overall brand and marketing strategy, creative vision, product insights, and product marketing initiatives to support Credit Karma’s growth objectives and revenue targets. Reporting directly to Credit Karma’s Chief Marketing Officer (CMO), this cross-functional leadership role requires high EQ and partnership across all Credit Karma functions, as well as leveraging and investing in the relationships with our Intuit companies. 

What you’ll do:

• Deeply understand our members’ needs and aspirations and develop strategies that place the member at the heart of every marketing endeavor, fostering lifelong advocacy
• As Vice President, Marketing for an Intuit business unit, you will also leverage your experience at multi-tiered or subsidiary-structured organizations in order to partner successfully with stakeholders across Intuit
• Develop brand strategy and integrated marketing campaigns with a consistent and cohesive brand identity, voice, and tone 
• Oversee the development and execution of campaigns and promotions across all marketing channels: website, social media, email, and other digital channels
• Lead the development of the brand strategy including brand health measurement, setting the brand positioning and narrative and overall leadership of how the brand will come to life in the ecosystem (with consumers, the industry, and alongside our suite of Intuit brands)
• Identify opportunities to take smart risks and successfully maneuver great ideas forward to execution that deliver results and move the needle for the business
• Be the leader of our marketing leaders 
• Leverage data and analytics to measure and report on the effectiveness of marketing campaigns and initiatives

What we are looking for:

• 12+ years marketing experience (primarily B2C focused) with increasing levels of responsibility and leadership, including content, digital, product marketing, and marketing analytics
• 10+ years of experience hiring, managing, and developing both individual contributors and senior leaders
• 10+ years of experience building and leading diverse teams to create and deliver marketing-related solutions

The experience you will bring:

• Demonstrated extensive track record of successfully leading a multidisciplinary marketing team in a public company environment
• Brand builder – fluent storyteller with experience in brand strategy and management, particularly within an integrated brand environment 
• Ability to thrive in matrixed, multi-vertical companies, bringing out the best in teams across an organization  
• Strategic mindset with a knack for transforming ideas into impactful marketing initiatives
• Deep understanding of digital marketing, customer segmentation, and data-driven decision making
• Strong analytical capabilities, coupled with a creative flair to balance data with innovation
• Proven commitment to developing and strengthening a company culture that is built on the values of diversity, equity and inclusion
• Experience influencing and leading multiple distributed resources with an understanding of cultural differences in managing and leading people
• Outstanding communication skills to rally teams and present compelling strategies to stakeholders

Benefits at Credit Karma includes:

• Medical and Dental Coverage
• Retirement Plan
• Commuter Benefits
• Wellness perks
• Paid Time Off (Vacation, Sick, Baby Bonding, Cultural Observance, & More)
• Education Perks
• Paid Gift Week in December

About the team and the role

Credit Karma’s Platform Engineering Team is looking for a Staff Technical Vendor Manager. 

The Staff Technical Vendor Manager is part of the Engineering Procurement team and is responsible for negotiating and managing technology vendor relationships including vendor contracts, performance, risks and financials.  This individual will have 10+ years of experience and have been a people manager.  The role requires a broad knowledge of technology licensing and services as well as cloud services.  This individual will be an expert negotiator capable of addressing challenges from conflict management through billing disputes. 

What you’ll do:

 The Staff Technical Vendor Manager will manage the entire procurement lifecycle from sourcing to onboarding and execution, through offboarding. 

• Skills required are: 
  • Assessing Needs
    • Collaborate with internal stakeholders to understand the specific technological needs of the organization
    • Conduct thorough research to identify potential vendors who can meet these requirements
  • Evaluating Solutions
    • Evaluate vendors based on their technology stack, innovation, and scalability
    • Ensure that vendors adhere to industry regulations (e.g., GDPR, PCI-DSS, CPRA) and have robust security measures in place
    • Assess vendor reputation through references, case studies, and performance history
    • Coordinate financial review of vendor to ensure solvency and financial health and stability
  • Relationship Management
    • Establish transparent communication channels with vendors to foster collaboration and trust
    • Schedule periodic reviews to discuss performance, address concerns, and explore opportunities for improvement
    • Maintain regular contact with critical vendors regarding their product roadmaps to confirm alignment with CKs strategic direction
    • Work with vendors on joint innovation projects that can lead to new product offerings or enhancements
  • Performance Monitoring
    • Develop key performance indicators (KPIs) to measure vendor performance against agreed-upon standards
    • Implement feedback mechanisms to gather insights from internal teams about vendor performance and areas for enhancement
  • Risk Management
    • Conduct regular assessments to identify potential risks associated with vendor relationships, including financial stability, security and compliance risks
    • Develop contingency plans to mitigate risks, ensuring business continuity in the event of vendor-related issues
  • Compliance Oversight
    • Ensure that all vendors comply with relevant regulations and industry standards
    • Implement regular audits of vendor practices to ensure ongoing compliance and risk management
  • Continuous Improvement
    • Use feedback from internal stakeholders to drive improvements in vendor services
    • Encourage vendors to invest in training their staff on our systems and processes for better integration
  • Innovation
    • Stay informed about emerging technologies and trends to identify opportunities for collaboration with vendors

Minimum Basic Requirement:

• Must have 10+ years of experience specifically in Technology Sourcing and Procurement or Technical Vendor Management
• Must have strong technical aptitude inclusive of emerging trends in AI
• Must have experience with cloud providers such as GCP, AWS and Azure
• Must have management experience and been a people manager
• Must be comfortable reading and interpreting financial statements
• Must have the ability to identify contract risks and successfully negotiate mitigating terms and conditions

Preferred Qualifications: 

• Strong Communication Skills
• Ability to analyze information and draw logical conclusions 
• Able to inspire trust, manage teams, and set deadlines 
• Naturally solves problems creatively and analytically 
• Efficiently and effectively organizes time and work  
• Work well autonomously and with others 
• Finds a way through challenges, even when things get difficult

– Benefits at Credit Karma includes:

• Medical and Dental Coverage
• Retirement Plan
• Commuter Benefits
• Wellness perks
• Paid Time Off (Vacation, Sick, Baby Bonding, Cultural Observance, & More)
• Education Perks
• Paid Gift Week in December

As our Staff Architect for AI Applications, you will join the senior architecture team at Credit Karma and lead a technology roadmap that matures our AI capabilities, working with product leadership to power intelligent experiences that make it easier for our members to achieve their financial goals.  This is a challenging role. It will require the ability to combine solid foundational engineering skills – the skills needed to build complex consumer scale applications – with the knowledge, experience, and agility to apply nascent and volatile technologies like generative AI. Within this role, you will collaborate across all engineering teams and product development organizations, and be a trusted advisor to senior and executive leadership. 

What you’ll do:

• Drive a holistic technical strategy for building AI powered experiences and capabilities – at consumer scale – across a number of interdependent engineering teams, architects, systems and offerings.
• Influence and shape the frameworks, abstractions, and patterns used by product development teams to apply AI to solving customer problems
• Guide the applicability of AI to customer problems through a deep understanding of the value and limitations of AI technologies
• Partner closely with senior product leadership to continuously connect business outcomes to our AI technology strategy
• Be the technical expert, researching, evaluating, and implementing state-of-the-art technology in the AI space (open source, third party)
• Apply strong technical documentation and presentation skills to communicate architectural and design options at all levels, including to executive leadership.
• Grow a strong engineering culture – set and evangelize vision, facilitative leadership, attract and retain key talent. Talent steward for the engineering organization, mentor rising leaders

What’s great about the role:

• AI Native thinking
• Understands evaluation tools to validate and measure the accuracy of solutions
• High-level understanding of how AI models work, the different types of AI models that exist, and their pros and cons
• Understanding of the latest tools and technologies that apply AI to real-world applications

What we are looking for:

• 10+ years of experience designing complex distributed systems, management products, or business applications
• Full-stack development experience with AI technologies and tools; applying it to user experiences or backend solutions.
• Experience with AI technologies like SageMaker, Vertex, LangChain, Large Language Models, Prompt Engineering, DialogFlow, Python
• Experience with at least one of the following:
• Front-end technologies like React, Angular, SwiftUI (iOS), Kotlin (Android)
• Back-end technologies like Java, Typescript, Spring, Express (NodeJS)
• Prior working experience in a cloud computing environment like AWS or GCP is highly desired
• Prior experience working in teams that have built AI native applications for 1+ years
• BS or MS in Computer Science or related area, or equivalent experience

Benefits at Credit Karma includes:

• Medical and Dental Coverage
• Retirement Plan
• Commuter Benefits
• Wellness perks
• Paid Time Off (Vacation, Sick, Baby Bonding, Cultural Observance, & More)
• Education Perks
• Paid Gift Week in December

Pay Transparency Notice: Credit Karma’s mission of championing financial progress for all starts from within. That’s why we implemented role-based compensation, which ensures people who are in the same role receive the same pay with variations for geographic location only. It’s all part of a more comprehensive DEI strategy that helps level the playing field. The base salary for this role is $402,578, plus equity and benefits.

Credit Karma is seeking a highly motivated and experienced Site Reliability Engineer (SRE) to join our Site Operations team as a Technical Duty Officer (TDO). The TDO will play a critical role in upleveling our Incident Response and Problem Management capabilities. You will play a critical role in ensuring the reliability and stability of Credit Karma’s systems and services. As the TDO, you will be responsible for safeguarding changes, managing incidents, driving postmortems, and establishing processes to identify and prevent recurring issues. You will collaborate closely with engineering teams to promote best practices and contribute to a culture of continuous improvement.

What you’ll do:

• Incident Management: Lead incident response efforts, ensuring swift resolution and minimal impact to users
• Change Management: Review and advise on high-risk platform changes to mitigate potential issues
• Problem Management: Conduct blameless postmortems, identify root causes, and drive the implementation of preventative measures
• Reliability Engineering: Develop tools and automation to improve system reliability and reduce manual effort
• Collaboration: Work closely with engineering teams to advocate for SRE best practices and contribute to technical design discussions
• Monitoring & Observability: Leverage monitoring tools to identify and address potential issues proactively

What’s great about the role:

• You will have the opportunity to contribute to an  engineering first focused organization.
• Your contributions will have a noticeable impact on Credit Karma’s members and your fellow Karmanauts (that’s what we call ourselves).
• You will be involved in organizational efforts of continuous improvement to increase and ensure the reliability of Credit Karma.
• You will get broad exposure to our full stack, consisting of forward-looking technologies such as GenAI/LLM, Incident Automation, Automated Observability at Scale, etc.
• You will grow and learn and have fun doing it – it’s part of our culture.
• And, of course, all those awesome company perks that you have probably already read about.

Minimum Basic Requirement:

• 5+ years of experience in Site Reliability Engineering or a related field
• Strong understanding of cloud-native architectures, containerization, and orchestration
• Proven experience leading fire drills and managing production incidents.
• Proficiency in at least one scripting language (e.g., Python, Go) 
• Familiarity with monitoring and observability tools (e.g., New Relic, Datadog, Prometheus

Preferred Qualifications:

• Experience working with public cloud platforms (e.g., GCP, AWS, Azure)
• Experience with additional programming languages (e.g., Scala, TypeScript, Java)
• Experience developing production-quality tooling
• Experience with postmortems and follow-through on action items

Benefits at Credit Karma includes:

• Medical and Dental Coverage
• Retirement Plan
• Commuter Benefits
• Wellness perks
• Paid Time Off (Vacation, Sick, Baby Bonding, Cultural Observance, & More)
• Education Perks
• Paid Gift Week in December

As a Staff Product Security Engineer, you will join the Product Security team at Credit Karma and play a critical role in designing and influencing the technical strategy of Credit Karma’s Product Security Team. You’ll have the opportunity to influence the security posture of our products and services.You will collaborate across all engineering teams and product development organizations, and be a trusted advisor to senior and executive leadership. 

What you’ll do:

• Drive a holistic security architectural and technical strategy across a number of interdependent engineering teams, architects, systems and offerings.
• Partner closely with senior product leadership to continuously connect business outcomes to platform technical strategy
• Drive system and platform thinking within development teams
• Influence and shape the frameworks, abstractions, and patterns used by product development teams.
• Be the technical expert, researching, evaluating, and implementing state-of-the-art security technologies (open source, third party)
• Apply strong technical documentation and presentation skills to communicate architectural and design options at all levels, including to executive leadership.
• Act as an industry thought leader, continuing to share Intuit’s growth story as one of the top SaaS, data-driven, and cloud deployed companies on the web
• Grow a strong security culture – set and evangelize vision, facilitative leadership, attract and retain key talent. Talent steward for the security organization, mentor rising leaders

What’s great about the role:

• Developing and communicating vision, strategy, and roadmap for the capabilities you own
• Build a mitigation plan for addressing cyber security risks
• Collaborating with stakeholders to understand business requirements and translate them into technical solutions
• Collaborating with the architecture team to ensure those technical solutions are scalable, reliable, and secure 
• Collaborating across the organization to align technical strategy and to ensure interoperability of systems
• Evaluating and selecting best fit technologies, frameworks, and tools to support the Credit Karma’s Cybersecurity goals
• Drive the adoption of secure coding and secure testing practices across Credit Karma
• Mentoring and growing engineers, fostering a culture of innovation and continuous learning
• Studying emerging technologies, industry trends, and advancements in security architecture and in fintech

What we expect:

• 5+ years’ experience designing and leading large security architectural efforts for Product Security, including hands-on contributions to complex distributed code bases.
• Broad expertise with modern technology stacks and architectural patterns including API design, Database, microservices, cloud and modern online and offline data processing techniques
• Experience driving security programs like Data Security, API Security and Zero trust architecture.
• Experience designing and building for scale, resilience and operational excellence
• Excellent communication skills: demonstrated ability to present to all levels of leadership, including executives 
• Seasoned and ambidextrous leadership – able to balance short and long term goals, inspire and coach
• BS/MS in computer science, or equivalent work experience

What we’d like to see:

• Expertise in FinTech and how technology can be used to solve problems
• Strong background in Software development and good understanding of software design principles.
• Boundaryless leadership experience: the ability to influence and drive alignment across organizational boundaries and across disciplines

Benefits at Credit Karma include:

• Medical and Dental Coverage
• Retirement Plan
• Commuter Benefits
• Wellness perks
• Paid Time Off (Vacation, Sick, Baby Bonding, Cultural Observance, & More)
• Education Perks
• Paid Gift Week in December

The Research team is looking for an experienced researcher to influence change across the Financial Assistant team through insight, proactively define and execute on research initiatives that can help the team identify the next big opportunity in GenAI powered personal finance management experiences,  drive the adoption and engagement of current GenAI powered personal finance management experiences, and unlock new potential for the role of research can play at CK. You’ll have the opportunity to make an impact not just on the product, but on how the organization works.  

We’re looking for an experienced Staff Product Researcher(Mixed Methods) to help advance our team and lead research initiatives that align to company priorities in the space of GenAI. As a member of our research organization, you’ll be playing a pivotal role in shaping the future of insights at Credit Karma and championing a member-centric approach to our products, business, and culture. 

You have extensive knowledge and experience in qualitative research methods, as well as a good understanding of quantitative methods. You are able to bring together qualitative and quantitative data to create new and insightful points of view. 

What you’ll do:

• Identify research topics and plan studies to deliver significant impact on our members and company
• Directly lead research projects end-to-end, including planning, design, analysis, communication, and application of generative, formative, and post-launch evaluative research
• Package insights into durable tools, frameworks, and assets for designers, product managers, content strategists, and marketing partners to leverage (personas, frameworks, use cases, design principles, scenarios, etc)
• Drive leadership buy in and support by regularly meeting, presenting findings, connecting research insights to business outcomes and quantifying business value at the executive level
• Identify and shape creative and compelling ways to evangelize member-centricity, bring awareness to rigorously developed high quality insights, and the potential for integration of research throughout the company
• Define new programs, processes, and systems that help build the function of Research and Member Insights across the organization

Minimum Basic Requirement:

• 10+ years experience in applied research and consumer tech 
• Track record of proactively engaging and leading cross-functional teams through research initiatives, and delivering on measurable business outcomes
• Demonstrated ability to advocate for an organization’s customers and champion the effective integration of insights into the company 
• Demonstrated leadership in advancing the practice of research through high quality execution, identifying and creating relevant org-wide programs to grow the capability of the team
• Experience defining research roadmaps, prioritizing multiple efforts and leading highly complex multi-method research inquiries 
• Command of a broad set of qualitative and quantitative research and user-centered methods
• Expertise in quantitative research methods(surveys), experiment design,  behavioral analysis, and statistics
• Excellent communication skills, with strong ability to synthesize and communicate ideas visually, verbally, and in writing, influencing regularly at the executive level

Preferred Qualifications:

• Comfort and familiarity with quantitative methods, behavioral analysis, and/or statistical concepts
• Experience creating customer-centric deliverables (i.e. frameworks, journey maps, videos, etc.)
• Bonus: domain expertise in fintech
• A bachelor’s degree is required and a Masters or PhD degree is a bonus – a degree in Design, HCI, Communication, Social science, MSI, MBA, Psychology, Cognitive Science, Anthropology or a related field considered an advantage

What’s great about the opportunity:

• What we’re doing as a company is ambitious and purposeful: we’re offering free tools to people that help them improve their financial lives and what we’re doing as a team is fundamental to the company’s success
• We are a relatively new and evolving function within the company, so the landscape is wide open in terms of defining the best ways to work and ways to influence product definition and Member outcomes
• You’ll own research not just for the team’s current products that you’re responsible for, but the broader future that these experiences could help people achieve as well
• You have a built-in audience of 100 million+ people who rely on our product for help
• You’ll be establishing many of the practices and processes to make this team successful

CA Pay Transparency Notice:

Credit Karma’s mission of championing financial progress for all starts from within. That’s why we implemented role-based compensation, which ensures people who are in the same role receive the same pay with variations for geographic location only. It’s all part of a more comprehensive DEI strategy that helps level the playing field. The CA base salary for this role is $313,000 plus equity and benefits.

Benefits at Credit Karma includes:

• Medical and Dental Coverage
• Retirement Plan
• Commuter Benefits
• Wellness perks
• Paid Time Off (Vacation, Sick, Baby Bonding, Cultural Observance, & More)
• Education Perks
• Paid Gift Week in December

About the team and the role: 

Credit Karma seeks a seasoned Staff Data Architect to play a key role in building a comprehensive data model for our 360 Member Financial Profile, a critical component of Intuit’s competitive advantage. As a technical leader and mentor, you will drive the development of a robust data architecture that enables seamless data integration, powers personalized member experiences, and informs business decisions. With a strong background in data architecture and engineering, you will design and implement scalable data solutions that support multiple use cases across different products or domains. Your expertise will directly impact the direction of engineering teams and influence company-wide data strategies, fostering a culture of innovation and operational excellence. You will stay ahead of industry trends, integrating best practices into our data management approach, and mentor team members to achieve exceptional results. Your unique blend of technical acumen, leadership, and strategic thinking will make you a driving force in shaping Credit Karma’s data-driven future.

What you’ll do:

• Develop and Conceptualize Data Architecture Capabilities: Design, develop, and own data architecture capabilities for large-scale projects, focusing on data ingestion, processing, storage, and retrieval, while evaluating design and operational cost-benefit tradeoffs within systems.
• Build 360 Member Financial Profile Data Model: Lead the development of a comprehensive data model for Credit Karma and Intuit’s 360 Member Financial Profile, integrating financial data across multiple sources and systems, ensuring data quality and governance.
• Understand Capability Customers: Collaborate with stakeholders to understand the needs of capability customers, including data scientists, product managers, and business leaders.
• Develop and Drive Data-Driven Roadmaps: Develop roadmaps for data architecture capabilities that align with business objectives and overall technology strategy, influencing engineering, product and cross-functional teams to identify data opportunities and drive impactful business decisions.
• Establish Data Architecture Best Practices: Develop, maintain, and enforce data architecture standards, best practices, and design patterns to ensure consistency and quality across data capabilities.
• Enable Seamless Data Integration and Interoperability: Foster data integration and interoperability across Credit Karma and Intuit’s systems, enabling seamless data sharing and powering personalized member experiences by solving complex data integration problems using optimal ETL patterns, frameworks, and query techniques.
• Optimize Data Infrastructure for Efficiency: Optimize data pipelines, dashboards, frameworks, and systems to facilitate easier development of data artifacts, ensuring efficient and effective data integration and processing.
• Mentor and Develop Team Members: Mentor team members by giving/receiving actionable feedback, promoting growth and development.

Minimum Basic Qualifications:

• Bachelor’s degree in Computer Science, Computer Engineering, relevant technical field, or equivalent practical experience with 10+ years of relevant experience.
• Proven track record of designing and implementing large-scale data warehousing solutions, with expertise in custom ETL design, implementation, and maintenance.
• Deep understanding of data modeling principles, including schema design and dimensional data modeling, with experience in writing efficient SQL queries.
• Experience with data processing, storage, and querying technologies (e.g., Hadoop, Spark, AWS) and object-oriented programming languages (e.g., Python, Java, C++).
• Strong background in data analysis, with experience identifying data gaps and inconsistencies, and communicating data warehouse plans to internal customers.
• Ability to architect and develop scalable data solutions, staying ahead of industry trends and integrating best practices in data engineering.
• Excellent technical communication skills, with the ability to collaborate with cross-functional teams and drive technical innovation in data engineering.

Preferred Qualification

• Master’s or Ph.D degree in a STEM field
• Experience working with terabyte to petabyte scale data
• Ability to balance fast paced environments at a large scale company

Benefits at Credit Karma includes:

• Medical and Dental Coverage
• Retirement Plan
• Commuter Benefits
• Wellness perks
• Paid Time Off (Vacation, Sick, Baby Bonding, Cultural Observance, & More)
• Education Perks
• Paid Gift Week in December

Pay Transparency Notice: Credit Karma’s mission of championing financial progress for all starts from within. That’s why we implemented role-based compensation, which ensures people who are in the same role receive the same pay with variations for geographic location only. It’s all part of a more comprehensive DEI strategy that helps level the playing field. The base salary for this role is $358,169, plus equity and benefits.

As a Senior Product Marketing Manager, you will be driving member adoption and engagement by delivering key go-to-market strategies and plans across our portfolio of financial wellness offerings, including credit monitoring and improvement, financial product marketplaces, financial guidance, and more. Specific initiatives will vary based on priority but some examples include increasing adoption for a New to Credit customer segment, driving a GTM launch for a new Financial Assistant product, and/or building and showcasing differentiation in our Guidance offerings. You are well-versed in all aspects of marketing including audience insights, market analysis, competitive analysis, strategy creation, cross-functional team leadership and coordination, and program execution. You will report directly to the Senior Director of Product Marketing.

What you’ll do:

• GTM strategy: Develop marketing strategies and launch plans to drive member adoption and business growth. This includes (but is not limited to) opportunity sizing, segmentation, targeting, positioning, messaging framework, and channel strategies
• Market, customer and competitive analysis: Analyze behavioral metrics, market/competitive data, business performance data and customer research to identify growth and improvement opportunities, in close partnership with research and analytics teams
• GTM plan and program execution: Collaborate with growth marketing, product, brand, and creative strategy teams to build and deliver on GTM plans that deliver on company goals and KPIs
• Product planning: Collaborate with product and research teams to influence product strategy and roadmap development

What we are looking for:

• BA/BS with 8+ years of experience in product marketing at a consumer technology company; MBA highly preferred
• 2+ years in product marketing at a large B2C tech company 
• Strong experience in product marketing fundamentals: audience insights, competitive intelligence, segmentation, targeting, personas, positioning, messaging, acquisition and engagement marketing plan development, product discovery, and product launches
• Analytical and strategic: deep analytical skills, demonstrated ability to think strategically about complex issues and strong ability to develop insights and turn those into actions and initiatives that drive results
• Proven experience as a driver as well as a collaborator/influencer across strategic and tactical initiatives: able to think big but also to drive business outcomes

What we would like to see:

• Demonstrated experience collaborating and working with product, growth marketing, research, analytics, and creative teams
• Outstanding communication skills to present strategies effectively to senior leadership and cross-functional teams in both verbal and written formats. Strong ability to frame issues, drive appropriate analyses, and make clear, impactful recommendations
• Highly collaborative work style; able to collaborate and influence cross-functionally
• High ownership mentality with a strong willingness to roll up your sleeves while also being able to delegate effectively and lean on others
• High comfort working with ambiguity, able to anticipate and adapt to shifting priorities
• Problem solver mentality – self-motivated, execution-oriented, resourceful, able to think differently to unlock paths to progress
• Growth mindset
• Fintech experience a plus

Benefits at Credit Karma includes:

• Medical and Dental Coverage
• Retirement Plan
• Commuter Benefits
• Wellness perks
• Paid Time Off (Vacation, Sick, Baby Bonding, Cultural Observance, & More)
• Education Perks
• Paid Gift Week in December

Pay Transparency Notice: Credit Karma’s mission of championing financial progress for all starts from within. That’s why we implemented role-based compensation, which ensures people who are in the same role receive the same pay with variations for geographic location only. It’s all part of a more comprehensive DEI strategy that helps level the playing field. The base salary range for this role is $200,000-$225,000, plus equity and benefits

As our Staff Architect for Developer Efficiency, you will join the senior architecture team at Credit Karma and lead a technology roadmap that matures our internal tooling capabilities, working across engineering and different domains such as AI, Data Engineering, Services and Frontend to drive roadmaps across Developer Efficiency teams.  

Within this role, you will collaborate across all engineering teams and product development organizations, and be a trusted advisor to senior and executive leadership. 

What you’ll do:

• Drive a holistic technical strategy for building AI powered experiences, automation and capabilities – across a number of interdependent engineering teams, architects, systems and offerings.
• Influence and shape the frameworks, abstractions, and patterns used by product development teams to expand our internal tooling and improve efficiency.
• Guide the applicability of AI to developer problems through a deep understanding of the value and limitations of AI technologies
• Be the technical expert, researching, evaluating, and implementing state-of-the-art technology to improve our developer experiences (open source, third party)
• Apply strong technical documentation and presentation skills to communicate architectural and design options at all levels, including to executive leadership.
• Grow a strong engineering culture – set and evangelize vision, facilitative leadership, attract and retain key talent. Talent steward for the engineering organization, mentor rising leaders

Minimum Basic Qualifications

• 10+ years of experience designing complex distributed systems, management products, or business applications
• Excellent communication skills: demonstrated ability to present to all levels of leadership, including executives
• Full-stack development experience with AI technologies and tools; applying it to developer experiences or backend solutions.
• Establish Developer Best Practices: Develop, maintain, and enforce architecture standards, best practices, and design patterns to ensure consistency and quality across development capabilities.
• Experience with at least one of the following: Front-end Technologies (React, SwiftUI, Kotlin), Back-end Technologies (Java, TypeScript, Python, Go) or Data Technologies (AirFlow, DataFlow, BigQuery)
• Prior working experience in a cloud computing environment like AWS or GCP is highly desired

Preferred Qualifications

• BS or MS in Computer Science or related area, or equivalent experience in driving business and technology strategies and multi-year roadmaps with an execution scope of 50-100+ engineers.
• Experience with additional programming languages like TypeScript, Go, Scala and Python
• Self-driven with a proven track record to learn a new engineering space, identify opportunities to improve efficiency and present to leadership.

Benefits at Credit Karma includes:

• Medical and Dental Coverage
• Retirement Plan
• Commuter Benefits
• Wellness perks
• Paid Time Off (Vacation, Sick, Baby Bonding, Cultural Observance, & More)
• Education Perks
• Paid Gift Week in December

As our Staff Architect for Developer Efficiency, you will join the senior architecture team at Credit Karma and lead a technology roadmap that matures our internal tooling capabilities, working across engineering and different domains such as AI, Data Engineering, Services and Frontend to drive roadmaps across Developer Efficiency teams.  

Within this role, you will collaborate across all engineering teams and product development organizations, and be a trusted advisor to senior and executive leadership. 

What you’ll do:

• Drive a holistic technical strategy for building AI powered experiences, automation and capabilities – across a number of interdependent engineering teams, architects, systems and offerings.
• Influence and shape the frameworks, abstractions, and patterns used by product development teams to expand our internal tooling and improve efficiency.
• Guide the applicability of AI to developer problems through a deep understanding of the value and limitations of AI technologies
• Be the technical expert, researching, evaluating, and implementing state-of-the-art technology to improve our developer experiences (open source, third party)
• Apply strong technical documentation and presentation skills to communicate architectural and design options at all levels, including to executive leadership.
• Grow a strong engineering culture – set and evangelize vision, facilitative leadership, attract and retain key talent. Talent steward for the engineering organization, mentor rising leaders

Minimum Basic Qualifications

• 10+ years of experience designing complex distributed systems, management products, or business applications
• Excellent communication skills: demonstrated ability to present to all levels of leadership, including executives
• Full-stack development experience with AI technologies and tools; applying it to developer experiences or backend solutions.
• Establish Developer Best Practices: Develop, maintain, and enforce architecture standards, best practices, and design patterns to ensure consistency and quality across development capabilities.
• Experience with at least one of the following: Front-end Technologies (React, SwiftUI, Kotlin), Back-end Technologies (Java, TypeScript, Python, Go) or Data Technologies (AirFlow, DataFlow, BigQuery)
• Prior working experience in a cloud computing environment like AWS or GCP is highly desired

Preferred Qualifications

• BS or MS in Computer Science or related area, or equivalent experience in driving business and technology strategies and multi-year roadmaps with an execution scope of 50-100+ engineers.
• Experience with additional programming languages like TypeScript, Go, Scala and Python
• Self-driven with a proven track record to learn a new engineering space, identify opportunities to improve efficiency and present to leadership.

Benefits at Credit Karma includes:

• Medical and Dental Coverage
• Retirement Plan
• Commuter Benefits
• Wellness perks
• Paid Time Off (Vacation, Sick, Baby Bonding, Cultural Observance, & More)
• Education Perks
• Paid Gift Week in December

The Social Media Creative Director is responsible for driving and continuously elevating the overall creative expression of Credit Karma’s brand on social media, as well as guiding messaging and brand consistency across all of our exciting product areas and key initiatives. You will work closely with a team of senior creatives, social media strategists, and internal production team to craft high-performing, social-first marketing communications for multiple types of projects, primarily short form video, across multiple social platforms, focused on the Gen Z audience. We are looking for someone who has an intimate understanding of the creative and production process as a maker and a leader. The right candidate will have their finger on the pulse of culture and trends and how to create within that world to consistently produce breakthrough content at the speed of social. As a member of the Creative Marketing Team and reporting directly to our Group Creative Director, you’ll be part of a multidisciplinary group of strategic thinkers, storytellers, designers and brand professionals helping our 130+ million members make financial progress. 

What you’ll do:

• Collaborate with a team of experienced creatives to translate strong ideas into social first executions 
• Develop highly engaging content for multiple platforms, e.g. Instagram, TikTok and YouTube, and prioritize short-form video 
• Inspire and share your knowledge and deep understanding of how to reach and engage a young 18-24 audience with the wider team
• Leverage our brand style guidelines in unique ways, while ensuring creative work is on brief, on brand and has an intuitive user experience
• Bring fresh and innovative ideas that help scale the business through brand consideration and product awareness 
• Collaborate with social platform partners and agency partners alike to develop innovative, social first campaigns
• Mentor, coach and inspire creative talent. Lead with empathy and inclusivity, and actively nurture career development for all team members.
• Be a vocal and visible advocate for your diverse team, taking actions to ensure everyone is included and represented
• Set the creative bar (we like it high) for the brand and deliver great work that directly impacts business outcomes (driving direct response, changing perception, increasing usage, etc) 
• Scale creative ideas up or down as needed to nail the brief while staying on budget and accomplishing business goals

What’s great about the role:

• You will be managing and mentoring a very talented team of creatives with a mix of backgrounds from both in-house and advertising agencies
• Work at a mission-driven company, where your creativity could help more than 130 million people improve their financial situations–there aren’t many opportunities in marketing that are this rewarding
• Unique opportunity to make your mark on an entire brand, further defining and pushing boundaries to make Credit Karma mean more to people 
• It’s an exciting time with many new game-changing products being introduced, so there are plenty of interesting creative problems to sink your teeth into

Basic minimum requirements:

• 6+ years social experience in-house and/or agency
• A strong, diverse portfolio of high performing, award winning social media work 
• Experience working on multiple brands’ social presence
• A deep understanding of TikTok and the power of short-form video to influence perception
• A proven knowledge of current social media marketing standard methodologies and the nuances of different social media platforms

Preferred qualifications:

• Working knowledge of video production tools (After Effects, Premiere Pro, etc…)
• You can handle and prioritize multiple projects from concept to completion
• You can vocalize ideas and your process behind each idea, as well as present to key project stakeholder
• Experience with consumer finance
• Experience working in or leading a high-volume in-house studio
• Strong organizational acumen, with the ability to quickly learn how to get things done within CK systems and structure. Experience setting priorities, problem solving, multitasking and working in a dynamic, rapidly changing environment
• Excellent communication skills and can be a dynamic speaker in front of peers and leaders
• All the talent without the ego. We really live by our company values here – Hope, Ownership, Progress and Empathy (H.O.P.E.)

Benefits at Credit Karma includes:

• Medical and Dental Coverage
• Retirement Plan
• Commuter Benefits
• Wellness perks
• Paid Time Off (Vacation, Sick, Baby Bonding, Cultural Observance, & More)
• Education Perks
• Paid Gift Week in December